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IT Service Desk Hours of Operation
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    • Popular Articles

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      Introduction The Common Receiver name field is designed to make it easy to find all consignments going to the same location. Periodic reviews are done to identify locations that have received time sensitive deliveries. There are some limitations to ...

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      Responsibility: The addition of drivers with a driver type of "Company Driver" is the responsibility of the operations staff in each respective branch. The addition of drivers with a driver type of "Subcontractor" is the responsibility of the ...

    • TracX Mapping User Guide

      TracX is a real time GPS mapping program. With TracX (pronounced “tracks”), you can track the location of vehicles, drivers and/or devices. With a full complement of fleet tracking features including current vehicle locations, map and satellite ...

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      When asked by a caller that they do not wish for their call to be recorded, Genesys Agents can halt the recording by pressing the Secure Pause button in the call controls panel. The button is highlighted in the screen shot below by the green circle.

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      When opening Transport Suite at your branch you may get the message seen below. The linehaul manifest screen allows 4 days for a depart date and time to be entered on a manifest before it will start prompting users to enter a depart date and time ...

    • Recent Topics

    • OB-297

      Hi Team, I created an account for our Labour Hire Ryan Prasad so that he can login into the PDA to scan/load trailers. I've accidently put the dates in the form wrong. can you please help me amend it. Start Date: 27/06/2025 (or ASAP) Expiry Date: 27/09/2025

    • Radio Room Main Phone 83475423

      Hey Team our main phone (batphone) in the radio room people calling but they can't hear us talk Sukh is avaliable on his mobile over there if you need to chat with anyone 0430 933 636 or 83475412 thanks Shay

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      Your ticket (#702407) with Subject: Yahya Ibrahem - 82201 still waiting on photo ID not received from ticket above

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      Hi team can i please give Sukhjinder Singh access to the linehaul quaters upstairs in the workshop thanks Shay

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      Varinder Gahley - 72057 access to the radio room door also tracx as he is learning the radio room role